Identified - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:46 CEST
Monitoring - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:45 CEST
Identified - Zendesk recently learned of a vulnerability associated with Zendesk’s Microsoft sign-in feature that, if exploited, could potentially allow an attacker to sign in as a Zendesk agent. As a results Zendesk has developed a fix for this vulnerability which has been deployed on 18 May 2023 at 16:00 UTC. This fix will prevent end users from signing in with the Microsoft Sign-in option.  

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:35 CEST
LMS365 North Europe Operational
90 days ago
99.78 % uptime
Today
LMS365 United States Operational
90 days ago
99.76 % uptime
Today
LMS365 Japan Operational
90 days ago
99.85 % uptime
Today
LMS365 Australia Operational
90 days ago
99.85 % uptime
Today
LMS365 Canada Operational
90 days ago
99.8 % uptime
Today
LMS365 United Kingdom Operational
90 days ago
99.76 % uptime
Today
LMS365 Germany Operational
90 days ago
99.8 % uptime
Today
LMS365 Government Community Cloud Operational
90 days ago
99.8 % uptime
Today
LMS365 Government Community Cloud High Operational
90 days ago
99.95 % uptime
Today
LMS365 for Microsoft Teams ? Operational
90 days ago
99.85 % uptime
Today
LMS365 Compliance Service Operational
90 days ago
100.0 % uptime
Today
LMS365 Compliance Service Central US ? Operational
90 days ago
100.0 % uptime
Today
LMS365 Compliance Service North Europe ? Operational
90 days ago
100.0 % uptime
Today
LMS365 Compliance Service Canada Central ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023
Resolved - We’re happy to report that the issue with creating Course Catalogs, Courses and performance in NE region has been resolved.
May 30, 12:30 CEST
Monitoring - We are glad to inform you that the situation has currently stabilized, and we are closely monitoring it while also investigating the root cause.
Thank you for your patience, and we will continue to provide updates as necessary.

May 30, 11:21 CEST
Investigating - We acknowledge that there is an issue affecting customers in the NE region, where they are experiencing slow performance and are unable to create Course Catalogs and Courses. Rest assured, we are actively working on resolving the issue.
We appreciate your understanding and will keep you updated on our progress.

May 30, 10:48 CEST
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Postmortem - Read details
May 30, 16:59 CEST
Resolved - This incident has been resolved and enrollments perform as expected.
May 25, 22:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 21:34 CEST
Identified - We are experiencing an issue with course enrollments being slower than usual. We have identified the root cause of this issue and are working on a fix at this moment. We apologize for any inconvenience this may cause. Thank you for your patience.
May 25, 20:08 CEST
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

Unresolved incident: Issue with accessing LMS365 Help Center.