Identified - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:46 CEST
Monitoring - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:45 CEST
Identified - Zendesk recently learned of a vulnerability associated with Zendesk’s Microsoft sign-in feature that, if exploited, could potentially allow an attacker to sign in as a Zendesk agent. As a results Zendesk has developed a fix for this vulnerability which has been deployed on 18 May 2023 at 16:00 UTC. This fix will prevent end users from signing in with the Microsoft Sign-in option.  

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

May 18, 2023 - 18:35 CEST
LMS365 North Europe Operational
90 days ago
99.99 % uptime
Today
LMS365 United States Operational
90 days ago
100.0 % uptime
Today
LMS365 Japan Operational
90 days ago
100.0 % uptime
Today
LMS365 Australia Operational
90 days ago
99.85 % uptime
Today
LMS365 Canada Operational
90 days ago
100.0 % uptime
Today
LMS365 United Kingdom Operational
90 days ago
100.0 % uptime
Today
LMS365 Germany Operational
90 days ago
100.0 % uptime
Today
LMS365 Government Community Cloud Operational
90 days ago
99.97 % uptime
Today
LMS365 Government Community Cloud High Operational
90 days ago
100.0 % uptime
Today
LMS365 for Microsoft Teams
Operational
90 days ago
100.0 % uptime
Today
LMS365 Compliance Service Operational
90 days ago
99.85 % uptime
Today
LMS365 Compliance Service Central US
Operational
90 days ago
99.9 % uptime
Today
LMS365 Compliance Service North Europe
Operational
90 days ago
99.75 % uptime
Today
LMS365 Compliance Service Canada Central
Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:01 CEST
Scheduled - We’re pleased to announce the upcoming September 2023 release of LMS365! The roll-out will commence Monday, September 18, and will be staged across our Regional Data Centers.

The update will start on the following schedule, no downtime is expected, but some performance degradation might occur during the deployment:
North Europe at 6AM CET time
UK South at 6AM CET Time
Germany West at 7AM CET time
United States at 7AM CET time
Central Canada at 8AM CET time
Japan East at 2PM CET time
Australia at 2PM CET time
Teams LMS365 app and Proxy will be updated after all regions.

See more: https://helpcenter.elearningforce.com/hc/en-us/articles/13282783285021-September-2023-planned-release

Sep 4, 18:36 CEST
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.