LMS365 Status

Identified - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605
May 18, 2023 - 18:46 CEST

Monitoring - In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605
May 18, 2023 - 18:45 CEST

Identified - Zendesk recently learned of a vulnerability associated with Zendesk’s Microsoft sign-in feature that, if exploited, could potentially allow an attacker to sign in as a Zendesk agent. As a results Zendesk has developed a fix for this vulnerability which has been deployed on 18 May 2023 at 16:00 UTC. This fix will prevent end users from signing in with the Microsoft Sign-in option.

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605
May 18, 2023 - 18:35 CEST

Uptime over the past 90 days. View historical uptime.

LMS365 North Europe Operational

90 days ago

99.78 % uptime

Today

LMS365 United States Operational

90 days ago

99.76 % uptime

Today

LMS365 Japan Operational

90 days ago

99.85 % uptime

Today

LMS365 Australia Operational

90 days ago

99.85 % uptime

Today

LMS365 Canada Operational

90 days ago

99.8 % uptime

Today

LMS365 United Kingdom Operational

90 days ago

99.76 % uptime

Today

LMS365 Germany Operational

90 days ago

99.8 % uptime

Today

LMS365 Government Community Cloud Operational

90 days ago

99.8 % uptime

Today

LMS365 Government Community Cloud High Operational

90 days ago

99.95 % uptime

Today

LMS365 for Microsoft Teams Operational

90 days ago

99.85 % uptime

Today

LMS365 Compliance Service Operational

90 days ago

100.0 % uptime

Today

LMS365 Compliance Service Central US Operational

90 days ago

100.0 % uptime

Today

LMS365 Compliance Service North Europe Operational

90 days ago

100.0 % uptime

Today

LMS365 Compliance Service Canada Central Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023

Course Catalog and Course creation fails. Slow performance.

Resolved - We’re happy to report that the issue with creating Course Catalogs, Courses and performance in NE region has been resolved.
May 30, 12:30 CEST

Monitoring - We are glad to inform you that the situation has currently stabilized, and we are closely monitoring it while also investigating the root cause.
Thank you for your patience, and we will continue to provide updates as necessary.
May 30, 11:21 CEST

Investigating - We acknowledge that there is an issue affecting customers in the NE region, where they are experiencing slow performance and are unable to create Course Catalogs and Courses. Rest assured, we are actively working on resolving the issue.
We appreciate your understanding and will keep you updated on our progress.
May 30, 10:48 CEST

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Degraded Performance- Slow Course Enrollments

Postmortem - Read details
May 30, 16:59 CEST

Resolved - This incident has been resolved and enrollments perform as expected.
May 25, 22:49 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 21:34 CEST

Identified - We are experiencing an issue with course enrollments being slower than usual. We have identified the root cause of this issue and are working on a fix at this moment. We apologize for any inconvenience this may cause. Thank you for your patience.
May 25, 20:08 CEST

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

Unresolved incident: Issue with accessing LMS365 Help Center.

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